Virtual Servers

Firewall rules

I have bought a server but why do i need firewall rules? Firewall rules are used to protect your server against DDoS attacks. How do i add a firewall rule? You can add a firewall rule via the following instructions: 1. Go to the client panel (Click here) 2. Hover over services on the left die and click Path Firewall 3. Click on (Manage Rules) of the product you like to add a firewall rule 4. Click on the button on the right side (New filter) 5. Select what the filter will be used for (Minecraft, TCP, RakNet, ...) 6. Enter the port number in the port field 7. Click on create That's it! You have created a firewall rule! How long does it take before it works? Once a firewall rule has been added it can take up to 20 minutes to work.

Unable to connect

I have bought a server but i'm not able to connect to it? This is normal you will first have to open your SSH / Firewall port to be able to connect. How do i add a firewall rule? You can find this info in our other article you can find this back here! What are the common ports used for SSH / Servers? 22 - SSH (TCP) 3389 - Remote Desktop Connection (TCP) 443 - HTTPS (TCP filter) 80 - HTTP (TCP filter) 25565 - Minecraft (Minecraft filter) 30120 - GTA V (GTA V filter)

Unable to login to windows server too many login attempts (Windows)

You're unable to connect to your server after someone tried to connect to your server and has entered too many wrong passwords. How do i fix this? 1. Go to the servcity client panel and click on your server. 2. Open the VNC console and login to your server. 3. Press Win + R to open Run. 4. Type lusrmgr.msc and click OK. This will open the Local User and Groups snap-in. 5. Double-click on the Users folder. 6. Locate and right-click on your user account name. 7. Next, select Properties. 8. In the Properties dialog, open the General tab. 9. Here, uncheck Account is disabled, and Account is locked out option. 10. Click Apply and OK to save the changes. To find out how to disable this completely check out our other post (account lockout (Windows))

Disable account lockout (Windows)

How can i disable account lockout (Windows) completely? Use the following steps: 1. Open Local Security Policy. 2. Click on Account Policies -> Account Lockout Policy. 3. Click on Account lockout threshold and change it to 0. 4. After this Apply the changes and click OK.